Admin Guide - Enable Time Tracker for Other Objects

Last Modified On: July 3, 2026

The Inspire Planner Time Tracker enables users to easily record and monitor the time spent working on project tasks directly within Salesforce.
 

By default, Time Tracker is enabled for Project Tasks and Salesforce Tasks, and can be extended to support additional standard and custom Salesforce objects, allowing time to be logged against a wider range of work items.
 

For example, if your team needs to track time spent on Cases, you can enable Time Tracker for the Case object, allowing users to log time directly against individual Case records.
 

This article explains how to enable and configure Time Tracker for additional Salesforce objects.

Required Permissions

The instructions outlined in this help article must be performed by a Salesforce System Administrator who

• Has an Inspire Planner license assigned
• "Inspire Planner User" is TRUE in the user profile
• Has the "Inspire Planner Standard User - v1.12 Permission Set" assigned
• Has the "Inspire Planner Administrator" Permission Set" assigned

Enable Time Tracker for Objects

This section will walk you through how to enable Time Tracker for Salesforce Objects.

1. Click on the App Launcher and enter Inspire in the Search box. Then go to Inspire Planner Settings.
   
   
    
2. Make sure that Time Tracker is enabled.
   
   
    
3. Next, enable "Create custom time tracking Visualforce pages for the following objects".
   
   
    
4. Then, you will need to search for and select the objects in "Tracked Objects". Add all the objects you would like to be able to log time against.
   
   
    
5. Click on Save when finished.
   
   

Set Field-Level Security for Look-up Fields

When you enable Time Tracker for a Salesforce object, the system automatically creates a lookup field on the Inspire Planner Time Entry object that links time entries back to that object.
 

For example, if Time Tracker is enabled for the Case object, a Case lookup field is added to the Time Entry object. This ensures that any time logged against a Case is properly associated with the corresponding Case record, enabling accurate tracking and reporting.

You will now need to set the field-level security for these look-up fields to "visible".

1. Click on the Gear Icon at the top right corner and go to Setup.
   
   
    
2. Go to Object Manager.
   
   
    
3. Enter "time entry" in the Quick Find box at the top right and click on Time Entry.
   
   
    
4. Go to Fields & Relationships.
   
   
    
5. Click on the look-up field for the objects you enabled Time Tracker for. It should say the object name (Time Tracker). For example, if you enabled Time Tracker for Case, then you will see a field called "Case (Time Tracker)".
   
   
    
6. Click on Set Field-Level Security.
   
   
    
7. Set it to "Visible" for all profiles and click on Save.
   
   
    
8. Repeat the steps above for all the look-up fields to all the objects you enabled Time Tracker for.

Add Time Tracker Components to Object Lightning Record Page

This section explains how to make Time Tracker available directly within a Salesforce Lightning record page by adding the required Inspire Planner components to the page layout. Once added, users can view and log time entries against the record without navigating away from the page.
 

By placing the Time Tracker components on the Lightning Record Page, you enable a contextual time logging experience where users can easily track time spent on the specific object record they are working on. This ensures time entries are automatically associated with the correct record and improves accuracy and usability when capturing work effort.

In the steps provided below, the Case object is used as an example to demonstrate the configuration. However, the same steps apply to any Salesforce object, including both standard objects (such as Cases, Opportunities, or Accounts) and custom objects.

1. Click on the Gear Icon at the top right corner and go to Setup.
   
   
    
2. Go to Object Manager.
   
   
    
3. Navigate to the Salesforce object where you want to add the Time Tracker components. 
   
   
    
4. Go to Lightning Record Pages and select the page you are currently using. If a Lightning Record Page does not already exist for the object, create a new one before continuing.
   
   
    
5. Click Edit.
   
   
    

6. Under Custom Components, locate the Time Tracker components (Inspire – Stopwatch and Inspire – Time Tracker) and drag them to the desired location on the Lightning Record Page layout.
   
   
    

7. Click Save when finished. If the Lightning Record Page has not yet been activated, ensure you activate it before exiting so the changes are applied to users.

Important to Note

When you enable Time Tracker for another Salesforce object (such as Cases or custom objects), Inspire Planner automatically configures the required components behind the scenes, including the Visualforce page and supporting components needed to enable time logging for that object.
 

The Visualforce page is created using the current Salesforce API version at the time of setup. However, as Salesforce continues to release new API versions over time, these pages are not automatically upgraded.
 

To ensure you can take advantage of the latest Salesforce features and improvements, you will need to manually update the Visualforce page API version when required.

For more information on how to log time, please see the related article here: Time Tracker.