There are a number of processes that run within Inspire Planner that are responsible for synchronizing task statuses, calculating rollups, unlocking Projects, deleting tasks, etc. These processes are scheduled as Apex jobs:
The Inspire Planner Beacon is a self-scheduling job which means that after it runs, it will reschedule itself. However, at times it fails to re-schedule when you have a lot of processes running in Salesforce. The Inspire Planner Nightly Processes job also includes the same processes performed by the Inspire Planner Beacon so that should it fail to reschedule, the Nightly Processes will perform the same tasks that the Inspire Planner Beacon would have completed. The Nightly Processes will also check to see if the Inspire Planner Beacon is scheduled and if not, it will reschedule the Inspire Planner Beacon for you.
In order for these Apex jobs to run as scheduled, you will need to initiate the jobs in your Salesforce org. This help article will show you how. You will also need to delete the previous Apex jobs that are no longer being used.
Please Note: This process needs to be performed by your Salesforce System Administrator.
First, you will need to schedule the Inspire Planner Apex jobs.
A confirmation message will appear on top of the page telling you that the jobs have been started.
You will also need to make sure that the following scheduled Apex Jobs are deleted.