There are a number of processes that run within Inspire Planner that are responsible for synchronizing task statuses, calculating rollups, unlocking Projects, deleting tasks, etc. These processes are scheduled as Apex jobs:
In order for these Apex jobs to run as scheduled, you will need to initiate the jobs in your Salesforce org. This help article will show you how. You will also need to delete the previous Apex jobs that are no longer being used.
Please Note:
The Inspire Planner Beacon is a self-scheduled job which means that after it runs, it will automatically reschedule itself within the next 2 minutes. However, if there are a lot of processes running in Salesforce, it may fail to reschedule.
The Inspire Planner Nightly Processes job also includes the same processes performed by the Inspire Planner Beacon so that should it fail to reschedule, the Nightly Processes will perform the same tasks that the Inspire Planner Beacon would have completed. The Nightly Processes will also check to see if the Inspire Planner Beacon is scheduled and if not, it will attempt to reschedule the Inspire Planner Beacon for you.
Should the Inspire Planner Beacon fail to reschedule, you should run the reconciliation jobs to reconcile data. Please click here for instructions on how to run the reconciliation jobs.
Important:The instructions outlined below must be performed by a Salesforce System Administrator who
First, you will need to schedule the Inspire Planner Apex jobs.
A confirmation message will appear on top of the page telling you that the jobs have been started.
You will also need to make sure that the following scheduled Apex Jobs are deleted.
The Inspire Planner Beacon is a self-scheduling job which means that after it runs, it will automatically reschedule itself within the next 2 minutes. However, if there are a lot of processes running in Salesforce, it may fail to reschedule.
Should the Inspire Planner Beacon fail to reschedule, you should run the reconciliation jobs to reconcile data.