Grant Login Access to Inspire Planner Inc. Support

There may be instances where Inspire Planner Support will ask you to Grant Login Access allowing them to log into your Salesforce Org to troubleshoot questions, issues, or requests. 

• Grant Access - Lightning Experience
• Grant Access - Salesforce Classic

Grant Access - Lightning Experience

If you are in Lightning Experience, follow these steps.

1. Click on your avatar at the top right corner and go to Settings.
   
   
    
2. Click on Grant Account Login Access.
   
   
    
3. Look for Inspire Planner Inc. Support and select the desired access duration. Then click on Save.
   
   

Grant Access - Salesforce Classic

If you are in Salesforce Classic, follow these steps.

1. Click on your name in the header and go to Setup.
   
   Depending on your organization, you may see My Settings instead of Setup. 
   
   
    
2. Expand My Personal Information and click on Grant Login Access.
   
   
    
3. Look for Inspire Planner Inc. Support and select the desired access duration. Then click on Save.